一、前言
ZHANGLIANGKEJIJINNIANFAZHANSHITOUQIANGJING,JINJINIANYINGSHOUZENGZHANGDOUBAOCHIZAI30%ZUOYOU。2017NIANZHANGLIANGKEJIDEYINGYESHOURU8.8YIYUAN,2018NIANSANJIDUYINGYESHOURUDA6.2YIYUAN,TONGBIZENGZHANG22%。ZHANGLIANGKEJIZAIQUANQIUYONGYOU400DUOJIAJINRONGJIFANJINRONGLINGYUDEKEHU,BUDANZAIGUONEICHUANTONGJINRONGLINGYU(YINXING、ZHENGQUANJIJIN、BAOXIAN、XINTUODENG)POYOUZHANHUO,ZAIHAIWAISHICHANGYEHUODELETUPO,WEIDUOJIAHAIWAIYINXINGTIGONGZHENGTIITJIEJUEFANGAN。
为什么长亮科技能够取得如此骄人战绩?
答案就是团队建设。长亮科技秉承“以客户为中心”的理念,凭借不断增强的创新能力、突出的灵活定制能力以及日趋完善的交付能力,赢得了广大客户的信任与合作。
除了成熟稳定的系统产品之外,经验丰富的项目实施团队也是长亮科技成功的重要因素,长亮科技根据三环结构理论,结合自身多年产品项目实施经验,不断优化,形成具有长亮特色的三环结构,为企业团队建设注入强劲动力,为银行客户提供强有力的后续服务支持,以保障银行系统高效稳定运行。
二、产品实施团队建设三环结构
决定产品实施质量有两个关键要素:
一是产品质量,主要由产品研发团队负责;二是服务质量,这取决于实施团队的整体行为,而实施团队整体行为根基于团队中每个成员的职业素养。
CHANPINSHISHITUANDUIJIANSHEDEQINGKUANGYINGXIANGDAOSHISHIRENYUANZAIKEHUXIANCHANGDEXINGWEISUZHI,JINERYINGXIANGDAOCHANPINSHIFOUKEYIZAISHICHANGSHANGKECHIXUXINGFAZHAN。
1、产品实施团队人员培养方法
图1-产品实施项目组人员配置三环结构
RUSHANGTUSUOSHI,CHANPINSHISHIXIANGMUZURENYUANPEIZHISANHUANJIEGOU,KEZHENDUICHUYUMEIYIHUANDESHISHIRENYUAN,TANTAOBUTONGDERENYUANPEIYANGZHIDAOFANGFA。
1) 项目管理层的主要职责
GUANLICENGZHUYAOFUZEQUEDINGHEKONGZHIXIANGMUFANWEI、ZHIDINGXIANGMUCHENGBENYUSUANYIJIXIANGMUJIHUA、GENJUXIANGMUSHISHIQINGKUANGJISHIDIAOZHENGXIANGMUJIHUABINGKONGZHIXIANGMUJINDU。
TONGSHI,XIANGMUGUANLICENGXUYAOQUEDINGXIANGMUCANYURENYUANDEZUZHIJIEGOUHERENYUANFENGONG;XUYAOZHIDINGXIANGMUJILVJISHISHIGUIFAN、ZHIDINGXIANGMUGOUTONGJIZHI,BINGQUEBAODEDAOYOUXIAOZHIXING;XUYAOYOUXIAODESHIBIEXIANGMUFENGXIAN,JIANGDIXIANGMUFENGXIANFASHENGDEGAILVHEYINGXIANG;QUEBAOXIANGMUZHOUQIBUCHAOCHUXIANGMUJIHUA、XIANGMUCHENGBENBUCHAOCHUXIANGMUYUSUAN,QUEBAOXIANGMUSHISHIZHILIANGHEKEHUMANYIDU。
2)项目模块组员实施能力的培养
MOKUAIZUZHANGZHIDAOHEPEIYANGMOKUAIZUYUAN。
MOKUAIZUZHANGDUIZUYUANDEPEIYANGYITUOYUFENPEIDEJUTIRENWUSHIXIAN。MOKUAIZUZHANGGENJUZUYUANDEGONGZUONIANXIANHEDUICHANPINDESHUXICHENGDU,FENPEIBUTONGDERENWU,ZHIDAOBINGGENZONGZUYUANDEWANCHENGGUOCHENGJIZUIZHONGWANCHENGQINGKUANG。
MOKUAIZUZHANGYINGZHANGWOYIDINGDERENYUANPEIYANGJIQIAO,ZUZHANGDUIZUYUANGONGZUOFENPEIYINGJUBEIHELIXING,TIGAOZUYUANZHENGTISHUIPING。
MOKUAIZUZHANGYINGGENJUZIJILIANGHAODECONGYEJINGYAN,XIXINZHIDAOZUYUANYEWUZHISHI、SHIWUCHULIJIQIAOJIGOUTONGJIQIAO,ZHUMOKUAIZUYUANDACHENGLIJINGYIGEXIANGMUHOUJIKEDUDANGYIMIANDEGERENXIANGMUMUBIAO。
图2-模块组员培养三环结构
3)项目模块组长实施能力的培养
XIANGMUGUANLICENGZHIDAOHEPEIYANGMOKUAIZUZHANG。
XIANGMUGUANLICENGDUIMOKUAIZUZHANGDEPEIYANGKEZHEZHONGYUXIANGMUFENGXIANGUANLINENGLIHEZUNEIGUANLINENGLIDETISHENG。
XIANGMUGUANLICENGYUMOKUAIZUZHANGLIANGHAOGOUTONG,JISHIJIAOHUXIANGMUSHISHIGUOCHENGZHONGKENENGCUNZAIDEFENGXIAN,NIDINGYOUXIAODEYUFANGCUOSHI,YOUMOKUAIZUZHANGDENGJIZAIANBINGYUYIGENZONG。
XIANGMUGUANLICENGYINGGUANZHUMOKUAIZUZHANGDEGUANLIQINGKUANG:MOKUAIZUYUANDEGONGZUOZHUANGTAIHECHENGZHANGQINGKUANG,MOKUAIDANGQIANDEGONGZUONEIRONGJIWANCHENGQINGKUANG,JISHIZHIDAOMOKUAIZUZHANGZUOHAOZUNEIGUANLIGONGZUO。
MOKUAIZUZHANGKEYICAIYONGGONGZUOQINGDANDEFANGSHI,YOUTIAOBUWEN、GAOXIAODEJINXINGFENGXIANGUANLIHEGONGZUONEIRONGGUANLI。ZUNEIQINGDANTONGCHANGBAOKUOXIANGMUFENGXIANJIJIEJUEQINGKUANG、DANGQIANGEXIANGGONGZUONEIRONGJIJINZHANQINGKUANG、JIHUAGONGZUONEIRONGJIYUFENPEIQINGKUANG。
YAOSUBAOKUO:RENWUFENLEI、RENWUMIAOSHU、JINZHANZHUANGTAI、FUZEREN、DANGQIANJIEDIANGANXIREN、JIHUAWANCHENGSHIJIAN、WANCHENGSHIJIAN。
TU3-MOKUAIZUZHANGPEIYANGSANHUANJIEGOU
2、产品实施团队建设思路
图4-阶进式团队建设思路
1)拥有训练有素的人才
发掘训练有素的人才
YIGEYOUXIUDETUANDUIBISHIYOUYIPIXUNLIANYOUSUDEYOUXIURENCAIZUCHENG,TAMENBUJINYINGJUBEIJINGZHANDEYEWUZHISHIHESHIJIJINENG,GENGZHONGYAODESHIJUBEICHONGGAODEXINGYEXINGWEIBIAOZHUN、YIJIQUDONGTAQUCHIJIUJIANXINGCIBIAOZHUNDENEIZAIXINGGETEZHENG。
ZHISHIHEJINENGKEYIZAIZHIYESHENGYAZHONGXUEHUI,ERNEIZAIXINGGEQUEHENNANYANGCHENG,YINCI,PANDUANSHIFOUHUICHENGZHANGWEIXUNLIANYOUSUDERENCAIDEDIYIYAOSUSHINEIZAIXINGGETEZHENG。
图5-训练有素人才的特征
留住训练有素的人才
GUANLICENGXUYAOZHUNQUESHIBIEZHEIYANGDEYOUXIURENCAI,BINGJITAYIGEHESHIDEWEIZHIYISHIZHANCAIHUA,RUGUOYIDANFAXIANBURUYUQI,ZEYAONONGQINGCHUSHIWEIZHIANPAIYOUWUHAISHISHIRENYOUWU,BINGJISHIZUOCHUDIAOZHENG,RANGHESHIDERENCHUYUHESHIDEWEIZHI。
图6-拥有训练有素的人才
2)建立训练有素的思想
饱含完成任务的决心
ZAIGONGZUOZHONGWANGWANGHUIYINWEIGERENNENGLIBUZUHUOQINGKUANGGUOYUCANKU,BUZHICONGHEXIASHOUERWUFACAIQUXINGDONG,CISHIXUYAOSHULIQIBINENGCHENGGONGDEXINNIAN,YONGYUMIANDUIXIANSHI,FENXIXIANGXIQINGKUANG,XUNQIUTUANDUIDEXIEZHU,YIDANZHAODAOKEXINGDECELVE,JIZHONGJINGLI、CAIQUXINGDONG、QUANLIYIFU。
自我激励
GUANLICENGXUHUAFEIJINGLILAIJILITUANDUICHENGYUAN,BIRUJINKENENGJIYUQIGONGXIANZHIDEDUIDENGXINCHOU,YIQITUANDUICHENGYUANNENGWENDINGDECHUANGZAOGONGXIANZHI。ERYOUXIUDERENWANGWANGHUIZIWOJILI,TAMENHENQINGCHUDEZHIDAOZIJIHUIZAINAFANGMIANNENGCHENGWEIZUIYOUXIUDE,TAMENNULIRANGZIJICHENGZHANGBINGJUBEIHEXINNENGLI,XINCHOUZAIZENGZHANG,TAMENQUEZONGSHIKEYICHUANGZAOCHUCHAOCHUXINCHOUDEGONGXIANZHI。
同舟共济
QIANXUNCHENGSHIDERENJISHIZAIXINGSHIYANJUNSHIYENENGYINGZAOCHULIANGHAODEFENWEI,LIANGHAOFENWEIBUSHIBIMIANZHENGCHAOERTAOBIWENTI,ERSHIYUZHOUWEIDERENCHENGSHIDEMIANDUISHISHI,NONGQINGWENTIZHENXIANG,YIQIZHAODAOZHENGQUEDAAN,ZAIPOUXISHIBAIYUANYINSHI,BUSHIHUXIANGZHIZE,ERSHIZAIHUXIANGLIJIEZHONGXUEXIBAOGUIDEJINGYANJIAOXUN。
TU7-XUNLIANYOUSUDESIXIANG
3)形成训练有素的行为
YOUZHECHENGWEIXUNLIANYOUSUDERENDEQIANZHI,YOUJUBEILEXUNLIANYOUSUDESIXIANG,DANSHIRUHERANGTUANDUIYONGYOUXUNLIANYOUSUDEZHENGTIXINGWEINI?
在框架下规范行为
GUANLICENGKEYITONGGUOBUDUANWANSHANZHIDUKUANGJIA,JIYUGENGGAOJIEDEZHIDAO;ZHUQIXINGCHENGXUNLIANYOUSUDEXINGWEI。
在框架下自律行动
XUNLIANYOUSUDETUANDUIHUIYANYULVJI、YONGYUCHENGDANZEREN,TAMENHUIZAIZHIDUKUANGJIADEZHIDAOXIA,YIJUSUOMIANLINDEJUTIQINGKUANG,LINGHUOZIZHUDICAIQUXUNLIANYOUSUDEXINGDONG,TAMENWUXUYANGEGUANLI,YEHUIQUDEZHUOYUEDECHENGJIU。
长亮科技正是通过三环结构理论加强产品实施团队建设,为各个实施项目培养和输出经验丰富同时具备责任心的专业人才,建立经验丰富的项目实施团队和维护团队,为银行客户提供后续强有力的服务支持,保障银行系统高效稳定运行。